Refund Policy


We understand that you have understood all the terms & conditions, operational & financial structures of the business and closed the deal in confidence of an innovative and profitable business association as a JC Care Franchise however, we realize that exceptional circumstance can take place with regard to the character of the product we supply.

Therefore, we DO honor requests for the refund on the following reasons:

• If you cancel the deal in accordance with our cancellation policy then the entire amount you have paid to us will be refunded after deducting GST and ten percent of the gross amount as operational charges.

• If due to some technical issues you might not receive a delivery of any of our products or services from us. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to our accounts department in writing within fourteen days from the ID activation date. Otherwise the product/service will be considered received.

• The branding charges are used for creating, printing and supply the internal branding materials for your JC Care outlet and therefore, branding charges are non-refundable in any case whatsoever.

• If, the deal is cancelled or franchise agreement is terminated by you at any point after the term of our cancellation policy is over i.e. twenty four hours from the payment is reflected in our account, no refund shall be made to you in any case whatsoever.

• After examining your reason(s) and processing through our cancellation process, the refund of amount shall be made by followingthe same mode you had used for making the payment to us.

• The entire process of cancellation and approval of cancellation may take fifteen working days therefore, the refund may take twenty working days to reflect in your account.